More Carpet Buying Questions & Answers
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I bought a new house last year and the carpet is less than 1 1/2 years. My roommate has a cat the messed up the carpet 20 times? Is it better to steam clean it or Chem-dry it? Is there a better way?
You have a problem. 20 times is a lot of mess. If it was solid mess then a steam cleaning might do the trick, If it was urine, it has soaked into the carpet and pad and may not be easy to get rid of the smell. Even so, I would try a steam cleaner, a professional would be better than a store rental. Visit this site and have your roommate order some of this product. www.justrite.com tell Bill I sent you.
I am re-carpeting my bedroom. I have heard different things about carpet padding. Is 7/16 6 pound padding a good pad to get.
Yes that would be a standard padding. It would not work for all carpets though, Berbers and other commercial goods need special padding.
We have two active dogs, and we are looking for new carpeting in our house. Would you recommend Stainmaster?
Most carpets come with anti stain protection and they are all
good. Some are
better than others. With active dogs you want to avoid Berber carpets and
any carpet with loops. Stainmaster carpets, Mohawk, Shaw, they all have good
and not so good carpets. Selecting the right carpet when you have active dogs is
not as easy
as it was in years past. You have to buy a very durable carpet. What brand you
select is not as important as the fiber, twist and density ratings.
So, now that I have this plastic carpet and it is doing exactly what it says on your informative site, what can I legally do now? This is a carpet nightmare. I filed with the BBB and the owner of the shop came and an inspector (independent) came just today. Wish I had done more of my homework and knew of your site.
The carpet makers cover themselves very well in their limited
warranty. They don't cover crushing or matting which is what you are
experiencing I assume. Sometimes they (the retailer) will replace your carpet if
you make enough stink and they are willing to save face. But in most cases you
are up a creek without a paddle. Your best bet to get a decent resolution
(carpet replaced or a store credit) is to convince the retailer (not the mill
rep) that you have a lot of friends, relatives, church congregation, PTA
members, etc. And that you will be informing all of them about this transaction,
if you are not satisfied with the final outcome. Word of mouth is the most
important factor for most businesses and a negative vibe in the community can
surely take its financial toll on any business. If you bought from a smaller
local dealer your chances for a good outcome are better than if you bought from
a big box retailer like Home Depot. You cannot win against the carpet mill by
legal pursuits or intimidation alone, they have clearly defined limitations in
their warranty. This does not mean that they (the mill) won't side with you and
agree to replace your carpet, they may. But if they do, it is usually only
because they cherish the relationship with the retailer and may agree to replace
the carpet in order to keep the retailer happy. You want the retailer to go to
bat for you so don't make enemies here. The retailer may say to the mill rep
that "we do a lot of business with you guys, we want you to take care of
this issue because if you don't we may not order as much carpet from you in the
future, there are other mills to order from. I hope to prevent others from going
through your "nightmare" so I will post your story on my site if you
will allow me. I am very interested in hearing all the details from start to
finish if you have the time. What did the salesperson tell you about this carpet
before you bought it? Did you get a copy of the warranty? How long was it
installed before you noticed the problems developing? Polyester is a cheap fiber
and they make a lot of money selling it. It sure looks good when it is new and
so soft. It is really deceiving to the general public who usually knows very
little about carpets. Well, I hope this helps you to understand the position you
are in, and how to best gain leverage and exactly where to focus your attention.
I would like to install Mohawk Berber carpet in our basement (an olefin/nylon blend). The house has been waterproofed, but when we get a very severe storm, some minor seepage can still happen, usually leaking from the foundation onto the floor. I have chosen a 65 oz. Mohawk Berber, but the salesman worries that it is so thick that it will not dry out should seepage occur. The next lesser weight down is 52 oz.; am I better off with that?
If you have the possibility of water getting to the carpet
then I suggest you either fix the problem or forget Berber. Water is the worst
enemy of Berber, regardless of the face weight. A wet
Berber will fall apart. Try it yourself, take a small piece of Berber carpet and
run it under the tap for a moment, Wait one minute and then you can easily peal
the backing right off. The loops will pull right out without any difficulty. The
problem is, they use a lot of latex to hold the loops into
the backing and once water soaks in, the (water-based) latex fails and the loops
are free to unravel.
How to get the best deal on new carpet and avoid carpet scams. Get honest answers to your carpet questions. Free Consumer Carpet buying advice. Best basement carpet, carpet buying advice, Carpet buyers guide, Carpet comparison, carpet measuring, Lowe's carpet, Home depot carpet, Empire carpet, carpet scams.
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