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Carpet Buyer's Report:
Buying Carpet Online or from Wholesalers in Dalton
by Alan J Fletcher
Buying Carpet from an Online Carpet Reseller is another potential money-saving option for consumers. I have always been very leery of buying from someone in cyberspace, and you should be too. These carpet resellers have an office somewhere, and have access to new, discontinued, roll-ends, over-runs, off-color, defective, and/or returned carpet from various sources. They may or may not have a warehouse full of carpet. You call an 800 number, they ask you some questions about what type of carpet you are looking for, and then they mail you some small carpet samples to look at. They have limited stock available, so when they run out, you can't buy any more of that same carpet. Every carpet manufacturer has lots of defective rolls of carpet to sell and this may be where these online carpet resellers get their supply. When making a carpet, many things can go wrong, and when it does these defective rolls of carpet are sold to the highest bidder. Carpet that is graded first grade is sold to retail carpet stores with a full warranty. Carpet that does not make the grade is called "seconds" and is sold without any guarantee to whoever is willing to buy it.
Online Carpet Re-sellers may buy defective carpet or "seconds" but also, roll balances, off-colors, or over-runs from other carpet mills, and then re-sell them to you. It's an affiliate program, kind of like the many websites that offer to sell books by Amazon.com. Amazon has the books in their warehouse and will ship them, and the resellers make a small profit off of each book they sell or each customer they refer to Amazon. The problem is, if you buy from a carper re-seller, what will be the defect in that carpet? Who knows? If it is just an off-color, then you would be fine. But if the problem was a defect in the construction of the carpet, you could be left holding the bag. One of the most common defects in carpet is color-streaking. The color is not evenly applied and streaks appear down the middle or sides of the carpet, sometimes from one end of the roll all the way down to the other end. It may be very noticeable or barely visible, but either way you really need to know...
- What the defect is...
- What it looks like...
- How it will affect the lifespan of the carpet...
...before you agree to buy it. This critical information can be difficult or even impossible to discover prior to purchasing since many defects cannot be seen until the carpet has been fully rolled out or installed in your home.
It's very easy to get burned if you don't know what you are doing. There are so many things that can go wrong. My advice is to proceed carefully, do your homework and read my e-book. If you do it right, you stand to save a tremendous amount of money. Do it wrong and you could lose hundreds or even thousands.
How can you be sure these guys are a legitimate business and not fly-by-night? Buying carpet for your home is a major investment and you should not buy carpet from anyone unless you have good reason to believe they are legitimate, will stand behind the products they sell and offer you a written guarantee of satisfaction. In any case, you need to do your homework to be sure you are dealing with a respectable business. It is always wise to call the Better Business Bureau as well as ask the retailer for a list of references. As a consumer, you need to know what to expect if you buy from an online carpet retailer. Who pays for shipping? What happens if my carpet has a defect? What if I am not satisfied with the quality of the carpet or service? In other words, you need to know what recourse you will have in the event that you are unhappy for any reason. The last thing you want to happen is to end up with a carpet that looks horrible in six months and when you call their 800 number to complain you find that their number has been disconnected. There are usually "no refunds" offered if you are not satisfied.
Buying Carpet from a Carpet Wholesaler in Dalton, Georgia is another money-saving option for consumers. These carpet warehouses offer you the chance to buy carpet a big discount. These guys have large open warehouses filled with rolls of carpet and claim to have first quality carpet. Many have been in business for decades. You can drive to Dalton and pick up the carpet of your choice and take it home with you on the spot. The problem is, not everybody lives close enough to Dalton or has a truck big enough to carry a roll of carpet. In this case, these carpet cowboys are more than happy to ship the carpet of your choice to your home. If you know what you are doing, you stand to save a lot of money buying carpet from a Dalton Carpet Warehouse. Even so, you still have to be careful who you deal with, as I have found some Dalton Wholesalers provide better products and services and overall customer satisfaction. You still need to be very careful and understand exactly what you are buying, since there are usually "no refunds" offered if you are not satisfied.
Who To Call
I am compiling a list of carpet wholesalers that I have researched and am giving my seal of approval. This means that I feel comfortable recommending them to my readers. After taking a good look at these companies it would appear that they are a stable company, having been in business for a long time, offering consumers good products at a fair deal and a written guarantee of satisfaction. I cannot place any guarantee of satisfaction on the business I place on my list but I think it will be much better than throwing a dart at the yellow page ads. This list will only be available to those who order my e-book. Membership has it's rewards.
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